Has settled and we are no longer accepting new clients.
Numerous CenturyLink customers across the United States, as well as state attorneys general, have alleged that CenturyLink engaged in various unfair or fraudulent business practices, including agreeing to one price and then charging higher prices later, signing customers up for services and accounts they did not request, and failing to properly change or credit accounts when customers bring these issues to CenturyLink’s attention. Former CenturyLink employees have confirmed these allegations in court filings, noting that CenturyLink’s sales and customer service personnel were subjected to aggressive internal performance and incentive programs to boost profits. CenturyLink customers have alleged they paid for those practices, which resulted in heavy overcharge fees when customers tried to challenge the charges or terminate their accounts.
If you believe you’ve been a victim of these practices, we would be glad to review your complaint and assist you with recovery.
Please call us today.
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“Such a professional and personable firm. Everyone treated me with respect throughout my entire process. I absolutely dread ever needing the services of an attorney again but I would certainly go straight back to Mark. Susan was awesome and she totally got me from day one. I can’t begin to say how helpful that was for me. Thank you to the entire team!!"
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